Talk to your care team from the comfort of your home.
Video appointments are an easy way for you to have your appointment without travelling to hospital.
You will need:
- A device with a camera, speaker and microphone(usually built-in)
- Good internet connection
- A quiet, well-lit room where you won’t be disturbed
- A supported browser:
- Google Chrome
- Mozilla Firefox
- Chromium Edge
- Opera
- Vivaldi
- Safari
How do video appointments work?
- We’ll notify you of your video appointment by text message or email.
Follow the link to login and view appointment information - Check you have what you need for your video appointment
- We’ll send you a text message a few hours before your appointment with a secure DrDoctor link to your video appointment
You can access this link from any device by copy and pasting it - A few minutes before your appointment click the link, enter your name, and allow your audio and camera to work
We recommend you join a few minutes before so you can test your audio and video before your clinician joins - Please wait for your clinician to join you in your private, virtual appointment room
You may need to wait a while if the clinic is running late so please stay on the call. Your clinician may send you a message within the video appointment if they are running behind - If there are any problems your clinician will phone you on the number in your medical record
In partnership with DrDoctor