Welcome to our Maternity Unit

Temporary restrictions being placed on maternity referrals

17/02/26

We are temporarily pausing acceptance of maternity referrals outside of the Trust catchment area. This is due to unprecedented demand for maternity bookings at Homerton Healthcare NHS Foundation Trust. This means that we will only be accepting new maternity referrals from people who live in City & Hackney and South Waltham Forest.

Our maternity service has seen an increase in bookings and complex births. These temporary changes will help ensure that our maternity team can support pregnant people and their babies in the local area, as well as those needing specialist care. It will make sure that the number of births in our maternity unit remains manageable within existing resources, and we can continue to provide safe, high-quality and personalised care for our local communities, and for those who need specialist care.  

We are very proud of the care provided in our maternity and neonatal units, and we are committed to supporting as many people as possible to have their babies with us.

These changes will be in place for the next three months at least. We will review them on an ongoing basis and we'll share any updates on this page.

If you are currently booked with Homerton for your maternity care, you will not be impacted by these changes.

Exceptions for people who require specialist care

We will continue to accept referrals for people with a pre-existing complex medical history, and those who require specialist care due to previous complex pregnancies or births, regardless of where they live.  This is to maintain continuity with established specialist teams to ensure safe care.

Specialist care includes:

  • People who require maternal medicine specialist care
  • People previously cared for by the Homerton bereavement team
  • People with complex social history requiring specialist care, including requests by partner agencies, drug and alcohol services, perinatal mental health teams or social care
  • Inpatients at the ELFT Mother and Baby Unit
  • People known to the antenatal screening team or receiving care from Homerton Hospital for infectious diseases or haemoglobinopathies
  • People requiring Homerton Fetal Medicine Unit

We will not divert people who fall within the above criteria to local units where equivalent expertise and access to full historical records are not available. 

Other exceptions

Anyone who is anticipated to require care from our Neonatal Intensive Care Unit will continue be accepted in line with national and pan-London guidance, regardless of where they live.

We are unable to accept new maternity referrals from people if they have already booked their maternity care at another hospital, unless they live within City & Hackney or South Waltham Forest. The only exception to this is those who require specialist care, as listed above.

Alternative maternity services

If you are unable to book your pregnancy with us, please speak to your GP or contact your local maternity unit as soon as possible. Other maternity units across London and surrounding counties are open to new referrals. It is important to book your pregnancy care early to allow time for appointments and screening tests.

Self-refer to book at your local maternity unit

Book your pregnancy with Royal London Hospital, Whipps Cross Hospital, or Newham Hospital.

Book your pregnancy with Queen’s Hospital.

 

Frequently Asked Questions (FAQs)

Why is Homerton limiting maternity bookings?

In recent years, our maternity service has experienced an increase in maternity bookings and complex births, despite a national decline in the birth rate. These temporary changes will help make sure that our maternity team can support pregnant people and their babies in the local area, as well as those needing specialist care, by providing the right care and support within the capacity of our existing service.

Is there an appeals process for referrals that are not accepted?

Anyone who would like their referral appealed should contact our Patient Advice & Liaison Service (PALS). We will review the appeal with the maternity service and consider the referral against the agreed clinical and social criteria. We will discuss directly with the specialist teams, including Maternal Medicine and Fetal Medicine, where needed. We will then provide an outcome to the woman or birthing person.

In circumstances where a pregnant person feels there is additional clinical information that needs to be considered (outside of the information captured on the maternity self-referral form), an appeal will be accepted and reviewed via the same process.

Anyone who has their referral declined will be advised to contact their GP or local maternity unit as soon possible. Other maternity units across London and surrounding counties remain open to new referrals. It is important to book your pregnancy care early to allow time for appointments and screening tests.

If someone has already booked maternity care at Homerton, will this affect them?

People who are currently booked with Homerton for their maternity care will not be impacted by these changes.

Where else can people go for maternity care?

We advise people to contact their GP or local maternity unit as soon as they find out they are pregnant, or as soon as possible. Other maternity units across London and surrounding counties remain open to new referrals. It is important for people to book their pregnancy care early to allow time for appointments and screening tests.

How long will these restrictions be in place?

Initially, these changes will be in place for the next three months. We will review them on an ongoing basis, and we’ll share updates on this page.

 


 

We provide maternity care for nearly 6000 women and their babies each year during pregnancy, labour, birth and up until one month after birth.

During and after pregnancy, we offer both midwifery-led and consultant-led care and our teams are multidisciplinary, which means all the care you need is provided within the maternity wards.

Our midwives look after women at the hospital antenatal clinic, local GP surgeries and children’s centres.

We provide a home birth service and hospital-based care during labour and birth. In addition, Homerton is a leading regional neonatal centre and we will be able to provide the highest quality specialist care for your baby after birth if needed.

Please note, we are a teaching hospital and as such, students work alongside qualified practitioners in providing your care. You will be asked for your consent for the student to be present or participate in your care.

It is particularly important that you do not delay seeking help if you notice any emergency signs, such as significant changes in the baby’s movement, pain, swelling, redness, ache or tenderness in one leg, fluid leakage or bleeding, significant itching, heart palpitations, persistent headache, blurred vision, flashing lights or pain under the ribs. If anything listed occur, please call Delivery suite immediately on 0208 510 7351/7352 .

You can contact a midwife for advice or support via the Homerton Maternity Helpline;

0208 510 5955 from 10am - 6pm each day

or via email on huh-tr.maternityhelpline@nhs.net

Opening Times

 
 

 Telephone/ Email

Days

Opening hours

Maternity Helpline

&

Email

020 8510 5955

huh-tr.maternityhelpline@nhs.net

Every day

10am - 6pm

Antenatal Clinic

0208 510 7175

Monday - Friday

8am - 4pm

Delivery Suite

0208 510 7351 /7352

Every day

24 hours

Templar Ward

0208 510 7541 /7561

Every day

24 hours

Community Midwifery

0208 510 5761

Monday - Sunday

9am - 4pm

Fetal Medicine

0208 510 7291 /7597

Monday - Friday

9am - 5pm

Philosophy of care

Our philosophy of care is based on respect for pregnancy as a state of health and childbirth as a normal, healthy, physiological process. 

Pregnancy and birth are very significant events in a woman’s life and that of her family. The care we provide will aim to respect the diversity of women’s needs and the variety of personal and cultural values that women, families and communities bring to these events. Care will be continuous, personal and responsive to a woman’s health, social and emotional needs.

We aim to keep women informed at all times of the progress of their pregnancy and likewise any issues that arise during their care. We will encourage decision-making as a shared responsibility between the woman, her family and her care givers. To facilitate this, care provision must include evidence based information, education and counselling support to enable the woman to make informed choices.

How to Contact Us

For all general queries, please contact the Maternity Helpline (10am-6pm, every day):

0208 510 5955

For concerns or advice out of hours, please contact Delivery Suite (24 hours a day, every day):

0208 510 7351 / 7352

Appointments

For Antenatal Clinic appointments, please contact the team (8am-4pm, Monday-Friday):

0208 510 7175

For community midwifery appointments, please contact the team (8am-4pm, Monday-Friday):

0208 510 5761

For ultrasound appointments, please contact the team (8am-4pm, Monday-Friday):

0208 510 7929

Inpatient wards

For Fetal Welfare Unit, please contact the team (8am-4pm, Monday-Friday):

0208 510 7597

For Birth Centre, please contact the team (24/7):

0208 510 5562

For Turpin Ward (Antenatal), please contact the team (24/7):

0208 510 7571 / 7146

For Templar Ward (Postnatal), please contact the team (24/7):

0208 510 7561 / 7541

CQC rating

The Maternity Department overall is rated ‘Good’.  

 

  • In the most recent report from 2023, the rating for the ‘well led’ category moved from ‘Requires Improvement’ to ‘Good’.

 

  • The ‘safe’ rating from maternity moved from ‘Good’ to ‘Requires Improvement’. The primary reason for the change in rating is due to lack of interface between the maternity and Trust IT systems. We were aware of this issue and had been working to address this prior to the inspection and will continue to work on this with our external providers. The maternity unit will be transitioning over to Badgernet for an end to end digital system, this will be launching at the end of 2024.

  

We want to assure you that that the quality of care provided to you and your baby remains of the usual high standard. The inspection team acknowledged improvements made since the last inspection and identified a number of good / outstanding practices.

 

As we have always been, the maternity team are committed to providing outstanding care to our families.

 

The overall Homerton Hospital site rating is now rated as outstanding! We are extremely proud of this recognition and acknowledgment of the quality of services we provide to all patients.

 

If you have any questions relating to this statement; please contact us using the following email address: huh-tr.HUH.Senior.Midwives@nhs.net

Baby Buddy- free app to help parents give their child the best start in life

Baby Buddy 2.0 is a free app from the parenting charity Best Beginnings. It’s designed to help parents give their child the best start in life, with bite sized information and advice from pregnancy, to birth, to their babies first year.

It has birth planning tools, a personal child health record for growth, vaccinations, appointments and other development milestones and daily personalised content for mums, dads and non-birthing co-parents. With information available 24/7, the Baby Buddy app echoes midwife advice and guidance, endorsed by health professionals* and approved by the NHS. With personal care and support plans, parents can make informed choices about care for themselves and their babies, improving experience from pregnancy to babies first birthday. 

Parents in North East London, can now access extra localised information from their local maternity unit. When joining the app, parents due to give birth at The Royal London Hospital, Newham University Hospital, Homerton Healthcare Hospital, Whipps Cross Hospital and Queen’s Hospital, will have access to additional information regarding their maternity unit. To download or for more information visit the Baby Buddy website: https://www.bestbeginnings.org.uk/baby-buddy

* Baby Buddy is endorsed by Royal College of General Practitioners, Royal College of Midwives, Royal College of Obstetricians and Gynaecologists, Community Practitioners and Health Visitors Association, Royal College of Psychiatrists, Royal College of Speech & Language Therapists, British Society of Paediatric Dentistry and Faculty of Public Health. 

FAQs - your Baby Buddy questions answered

  • What sort of information is on there?
    Loads of bite sized advice and information to take you from pregnancy through to birth and into your babies first year. There is information for dads, a space to create your personal care and support plan. You can look up information about local maternity services and keep a record of your babies’ growth, vaccinations and developmental milestones.
  • Is it for me or for my baby?
    Both! And for other parents and care givers too.
  • Who can use the Baby Buddy app?
    Whether you’re a mum, dad, co-parent or caregiver, Baby Buddy gives you the knowledge, confidence and practical skills to look after your baby, giving them the best start in life. You can even add multiple children and pregnancies to your personalised account and share child records and create shared spaces with other users of the app.
  • I’m a dad, can I use it too?
    Yes. With personalised daily information for Dads from pregnancy until your baby is 1 year old. Information for dads and co-parents will be slightly different to mums but why not use it as a chance to share what you have learnt.
  • I’m a LGBTQ+ parent, can I use it too?
    Yes. Baby Buddy have widened their support for LGBTQ+ parents with a new personalised daily information journey for Mums with a female partner and Mums with a non-binary partner. Users can select the pronouns that Baby Buddy uses to refer to your partner. The team at Baby Buddy are working hard to continue improving Baby Buddy to be as inclusive as possible.
  • Do I have to sign up with my personal details?
    Parents will need to sign up with a preferred name, email address and postcode for localised information.You can also create a Baby Buddy account using your NHS login. NHS login allows you to access different digital health and care services using the same account. You can read more about it here: www.nhs.uk/nhs-services/online-services/nhs-log-in/ Be assured data is stored safely and securely and not shared or sold to any third parties. You can read Baby Buddy’s full privacy notice here: www.babybuddyapp.co.uk/privacy-notice
  • Is it free?
    Yes! Baby Buddy 2.0 is free to download, with no adverts, and no in-app purchases. The app is developed by Best Beginnings; a charity committed to empowering parents, co-parents and caregivers.
  • How do I get it?
    The Baby Buddy App is available, free, through Google Play, the App Store and the NHS Apps library.
  • Is it in other languages?
    Baby Buddy is currently only available in English, however designed with a literacy age of 9 means it’s easily accessible to those whose first language may not be English.

eRedbook (your electronic child health record)

To find out more about and register for the eRedbook (your electronic child health record) visit this website:  https://www.eredbook.org.uk/


The eRedbook app allows you to access your child's growth charts and health records such as immunisation history from the NHS wherever you are.

 

Starting during your pregnancy, and right up until your child is five, eRedbook will post age-appropriate guidance that is clinically validated by the NHS to help you keep you and your baby healthy. 
 

Use eRedbook’s interactive charts to keep track of your child’s weight and height. Measurements taken by your health visitor will also appear in the eRedbook if it is available from the NHS in your area. You can create a secure photographic record of your child as they reach developmental milestones as a keepsake for yourself.

 

You can choose to share your child’s record with your partner and other carers, enabling you to work together to keep your child healthy. Records can be shared as read only or read/write, meaning other carers can contribute to the record with your permission.

Antenatal classes

During pregnancy, you will have time to think about your future as a parent and to consider some options for yourself and your baby, including decisions about the birth and about feeding your baby. We provide parent education classes to help you prepare for the birth and for parenthood. Please click the following link for details

https://www.homerton.nhs.uk/parentcraft-sessions

NHS maternity care entitlement and charges

Some women may be asked to pay for their care. However, maternity care will not be refused or delayed for any woman, whether or not you are able to pay for your care.

Where women are eligible for charges, we can arrange affordable payment plans according to your circumstances. It is very important for yours and your baby’s health that you receive care during your pregnancy, birth and afterwards.

If you are worried about NHS maternity care charges, you can view information about whether this would apply to you via the Maternity Action website or by calling their maternity rights advice helpline for independent legal advice on: 0808 802 0057 (Freephone) Mon/Tues/Thurs/Fri 10 am – 1 pm.

You can also contact our maternity helpline on 0208 510 5955 10am - 6pm daily to speak confidentially to a midwife, or email our consultant midwife to discuss this via tamsinbicknell@nhs.net

Please do not let worries about charges put you off seeking maternity care. Maternity care will never be refused or delayed for any woman, whether or not you are able to pay for your care.

Homebirth enquiry form

Warning
The National Institute for Health and Care Excellence (NICE) recommend that if you have a straightforward pregnancy and have not had any complications in any previous births, you may want to choose to give birth at home. If this is an option that you would like to consider, please complete this homebirth enquiry form and the Homerton Homebirth team will contact you as soon as possible. Please note the homebirth team only cover the City & Hackney and a small part of Waltham Forest.

If you do not fulfil the criteria above we will arrange for you to speak to our Consultant Midwife to discuss your options. If you haven't heard from us within two weeks, please repeat the enquiry form or contact Homerton Maternity helpline at 0208 510 5955.

Thank you

Details

Note: Questions marked by * are mandatory